Frequently Asked Questions

Questions About Getting and Using the Gymboree Visa Card:
Apply online now or call 888-444-9999 ext. 2006 to apply by phone. You may also apply in-store, visit to find the Gymboree store closest to you.
Please call 800-947-1444 and choose option 1 for the status of an application. For your security, you will be required to enter your social security number to locate the application. Additional verification item(s) may be needed to validate.
The Gymboree Visa Card works just like any other Visa card for purchases wherever Visa credit cards are accepted. And you earn a 1% reward on all non-Gymboree retail store purchases (excluding returns).
Yes, you can use your Gymboree Visa Card for cash advances at ATMs that accept Visa credit cards.
No, you save money by paying no annual fee.
The APR is competitive for credit cards that offer rewards. Keep in mind that you pay no interest on purchases if you pay your bill in full by the payment due date each month.
Yes, with Online Banking, you will enjoy many great time-saving features, learn more.
You will receive notification of the status of your application within 7-10 business days.
Questions About the Benefits of the Gymboree Visa Card:
When you use your Gymboree Visa Card at Gymboree retail stores, Gymboree outlet stores, or, you will receive an instant 5% discount.1 This discount is valid on regular-, sale- and clearance-priced merchandise. Gymboree Play & Music, Crazy 8 and Janie and Jack purchases are not eligible for this discount.
You'll receive an annual 1% reward on all your non-Gymboree retail store purchases.2 At the end of each billing period, you will earn a 1% reward on all qualifying Net Purchases made on your Gymboree Visa Card. Qualifying Net Purchases are defined as all non-Gymboree retail store purchases. Gymboree Play & Music, Crazy 8 and Janie and Jack Net Purchases qualify for the 1% reward.
Gymboree gift cards are issued to accounts in good status with a reward balance that exceeds the minimum reward dollar threshold ($10) in any statement cycle. Gift cards will be issued automatically in $10 increments. Earned reward balances not meeting the minimum thresholds will roll into the following month's balance.2
No. The reward applies to non-Gymboree retail store purchases only. Balance transfers, convenience checks, cash advances, interest charges and fees are not eligible to earn 1% rewards.2
The 1% reward from all returns credited to your Gymboree Visa Card account will be deducted from your reward balance.
Just use your Gymboree Visa Card when you check out and enter the 9-digit customer or verification number found on the back of your Card in the appropriate box. You'll then see your 5% discount reflected on the "Order Review" page. Watch your savings add up!
Use your Gymboree Visa Card to make your purchase. Within 30 days after you have received your order, staple the original online receipt to the Enrollment Bonus Certificate (duplicates will not be accepted) and send to:

Attn: Online Enrollment Bonus Redemption
2299 Kids Way
Dixon, CA 95620

Gymboree Customer Service will credit your Gymboree Visa Card account within 10 business days of receipt and will mail you a proof of credit receipt for your records.
The Gymboree Visa Card offers exclusive discounts, great rewards and bonuses. And that's just the beginning of the Card's advantages, learn more.
U.S. Bank Overdraft Protection—Your Card can protect your U.S. Bank checking account from overdrafts, learn more.

Expanded Account Access—You can use your Card to access your U.S. Bank credit, checking and savings accounts at any U.S. Bank® ATM.

ScoreBoard Reporting
ScoreBoard is a free online tool that allows you to monitor your Gymboree Visa credit card spending through the use of easy-to-read charts and graphs, helping to trend spending patterns over various time periods. ScoreBoard also offers additional reports that help you better manage your Gymboree Visa credit card spending overall.
ScoreBoard is FREE for all Gymboree Visa cardmembers that have an Online Banking account.
ScoreBoard is updated once a month, by the fifth business day.
No. ScoreBoard does not replace your current Gymboree Visa credit card statement.  ScoreBoard will replace the Annual Account Summary that was delivered each year through Online Banking. ScoreBoard is a supplemental tool that provides a combined overview of your credit card spending activity, plus additional reports to help manage your card spending overall.
ScoreBoard uses U.S. Bank-defined categories and only includes purchases and returns from your Gymboree Visa credit card. Financial management software like QuickBooks may include a broader picture of your finances.
There is a rolling 36 months’ worth of history available within ScoreBoard. Select the time periods you wish to compare through various date controls found on the Spend or Reports tab.

Yes. You can print the report in one of two ways. To print the page you are viewing, select Print from the ScoreBoard navigation bar and it will launch the print function from your browser menu. ScoreBoard will print the entire Spend or Reports page.

To download or save the Spend or Reports information available within ScoreBoard, select Download from the ScoreBoard navigation bar. Then select the format (i.e., PDF, Image, XLS [Version 2000 or later] or CSV).

To download or save a report, select a Download option from the radio buttons available in the report criteria section.

Yes. You can download the information from Scoreboard into Microsoft Excel, PDF, HTML or CSV format and then import into these systems. For information on importing data into QuickBooks, visit QuickBooks support.
ScoreBoard includes purchases and returns associated with your Gymboree Visa credit card.
These transaction types are excluded from your Total Spending because they may result in an overstatement of your Total Spending.
Visa®  has assigned every merchant to a specific category or classification. When you make a credit card purchase, U.S. Bank receives this classification along with information about your purchase, and we use this classification to categorize your transaction. If a merchant is a large company with many different departments, we cannot specify the department from which the item was purchased.
No. All transactions are automatically categorized based upon the U.S. Bank defined categories.
Additional Questions:
Visit for helpful information about how credit can play a role in your life.
Your statement is designed to make it easy to view important information on your account. Learn more.
Users that are unable to download files or view online statements should change the 'Do not Save Encrypted Pages Setting' in the Security section. To change this setting:
  1. Go to: Tools > Internet Options
  2. Select the Advanced tab
  3. Scroll down to the Security section and uncheck 'Do not Save Encrypted Pages to Disk' setting

We may change APRs, fees, and other Account terms in the future based on your experience with other creditors or with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of this card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2016 U.S. Bank National Association. All rights reserved.

1 The 5% instant discount will be given at Gymboree retail stores, Gymboree Outlet stores, and when you use your Gymboree Visa Card. The entire purchase must be charged to your Gymboree Visa Card in order to receive the discount. Gymboree Play & Music, Janie and Jack, and Crazy 8 purchases are not eligible for the 5% discount. Gymboree is solely responsible for awarding the 5% discount, and for the terms and conditions of the discount and any future changes.
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2 You will earn a 1% reward on all qualifying Net Purchases made on your Gymboree Visa Card.  Qualifying Net Purchases are defined as all non-Gymboree retail store Purchases minus credits recorded for returned Purchases. Gymboree Play & Music, Crazy 8 and Janie and Jack Net Purchases qualify for the 1% reward. Rewards are not earned for Advances (including wire transfers, travelers checks, money orders, foreign cash transactions, betting transactions, lottery tickets and ATM disbursements), Convenience Checks, Balance Transfers, Interest Charges and Fees, credit insurance charges, or transactions to fund certain prepaid card products. Reward dollars will be issued monthly as a Gymboree gift card. Gymboree gift cards will be issued in increments of $10 and remaining reward dollars will roll into the next earning period. If the reward is less than $10 at the end of your statement cycle, the reward dollars will roll into the next earning period. The Gymboree Visa Card reward program is subject to the terms and conditions as defined in the Cardmember Agreement.
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