Frequently Asked Questions
Questions About Getting and Using the Gymboree Visa Card:
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How can I apply for a Gymboree Visa Card?
Apply online now or call 888-444-9999 ext. 2006 to apply by phone. You may also apply in-store, visit www.gymboree.com to find the Gymboree store closest to you.
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How can I check the status of my application?
Please call 800-947-1444 and choose option 1 for the status of an application. For your security, you will be required to enter your social security number to locate the application. Additional verification item(s) may be needed to validate.
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Can I only use the Gymboree Visa Card for purchases from Gymboree?
The Gymboree Visa Card works just like any other Visa card for purchases wherever Visa credit cards are accepted. And you earn a 1% reward on all non-Gymboree retail store purchases (excluding returns).
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Can I use the Gymboree Visa Card to get cash from ATMs?
Yes, you can use your Gymboree Visa Card for cash advances at ATMs that accept Visa credit cards.
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Is there an annual fee for the Gymboree Visa Card?
No, you save money by paying no annual fee.†
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Is the APR competitive?
The APR is competitive for credit cards that offer rewards. Keep in mind that you pay no interest on purchases† if you pay your bill in full by the payment due date each month.
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Can I access my Gymboree Visa Card account online?
Yes, with free Internet Banking, you will enjoy many great time-saving features, learn more.
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How long will it take to receive my Card?
You will receive notification of the status of your application within 7-10 business days.
Questions About the Benefits of the Gymboree Visa Card:
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How will I be rewarded for using the Gymboree Visa Card when I shop at Gymboree?
When you use your Gymboree Visa Card at Gymboree retail stores, Gymboree outlet stores, or www.gymboree.com, you will receive an instant 5% discount.1 This discount is valid on regular-, sale- and clearance-priced merchandise. Gymboree Play & Music, Crazy 8 and Janie and Jack purchases are not eligible for this discount.
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How will I be rewarded for using the Gymboree Visa Card for purchases outside of the Gymboree retail stores?
You'll receive an annual 1% reward on all your non-Gymboree retail store purchases.2 At the end of each billing period, you will earn a 1% reward on all qualifying Net Purchases made on your Gymboree Visa Card. Qualifying Net Purchases are defined as all non-Gymboree retail store purchases. Gymboree Play & Music, Crazy 8 and Janie and Jack Net Purchases qualify for the 1% reward.
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When will I receive my 1% reward?
Gymboree gift cards are issued to accounts in good status with a reward balance that exceeds the minimum reward dollar threshold ($10) in any statement cycle. Gift cards will be issued automatically in $10 increments. Earned reward balances not meeting the minimum thresholds will roll into the following month's balance.2
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Does the 1% reward apply to other types of transactions?
No. The reward applies to non-Gymboree retail store purchases only. Balance transfers, convenience checks, cash advances, interest charges and fees are not eligible to earn 1% rewards.2
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How do purchase returns affect my reward balance?
The 1% reward from all returns credited to your Gymboree Visa Card account will be deducted from your reward balance.
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How do I get the 5% discount on all my www.gymboree.com purchases?
Just use your Gymboree Visa Card when you check out and enter the 9-digit customer or verification number found on the back of your Card in the appropriate box. You'll then see your 5% discount reflected on the "Order Review" page. Watch your savings add up!
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How do I use my Enrollment Bonus on www.gymboree.com purchases?
Use your Gymboree Visa Card to make your purchase. Within 30 days after you have received your order, staple the original online receipt to the Enrollment Bonus Certificate (duplicates will not be accepted) and send to:
Gymboree
Attn: Online Enrollment Bonus Redemption
2299 Kids Way
Dixon, CA 95620
Gymboree Customer Service will credit your Gymboree Visa Card account within 10 business days of receipt and will mail you a proof of credit receipt for your records.
Gymboree
Attn: Online Enrollment Bonus Redemption
2299 Kids Way
Dixon, CA 95620
Gymboree Customer Service will credit your Gymboree Visa Card account within 10 business days of receipt and will mail you a proof of credit receipt for your records.
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What other benefits and services come with the Gymboree Visa Card?
The Gymboree Visa Card offers exclusive discounts, great rewards and bonuses. And that's just the beginning of the Card's advantages, learn more.
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Features for U.S. Bank checking or savings account holders:
U.S. Bank Overdraft Protection—Your Card can protect your U.S. Bank checking account from overdrafts, learn more.
Expanded Account Access—You can use your Card to access your U.S. Bank credit, checking and savings accounts at any U.S. Bank® ATM.
Expanded Account Access—You can use your Card to access your U.S. Bank credit, checking and savings accounts at any U.S. Bank® ATM.
Additional Questions:
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Who should I call with questions about my Gymboree Visa Card?
Contact 24-hour Cardmember Services with any questions about your Card.
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What steps can I take to help maintain good credit?
Visit usbank.com/creditwellness for helpful information about how credit can play a role in your life.
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How do I read my statement?
Your statement is designed to make it easy to view important information on your account. Learn more.
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How can I download files or view my online statements using Internet Explorer version 8?
- Go to: Tools > Internet Options
- Select the Advanced tab
- Scroll down to the Security section and uncheck 'Do not Save Encrypted Pages to Disk' setting
Users that are unable to download files or view online statements should change the 'Do not Save Encrypted Pages Setting' in the Security section. To change this setting:
We may change APRs, fees, and other Account terms in the future based on your experience with other creditors or with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.
The creditor and issuer of this card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.
©2013 U.S. Bank National Association. All rights reserved.
1 The 5% instant discount will be given at Gymboree retail stores, Gymboree Outlet stores, and gymboree.com when you use your Gymboree Visa Card. The entire purchase must be charged to your Gymboree Visa Card in order to receive the discount. Gymboree Play & Music, Janie and Jack, and Crazy 8 purchases are not eligible for the 5% discount. Gymboree is solely responsible for awarding the 5% discount, and for the terms and conditions of the discount and any future changes.
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2 You will earn a 1% reward on all qualifying Net Purchases made on your Gymboree Visa Card. Qualifying Net Purchases are defined as all non-Gymboree retail store Purchases minus credits recorded for returned Purchases. Gymboree Play & Music, Crazy 8 and Janie and Jack Net Purchases qualify for the 1% reward. Rewards are not earned for Advances (including wire transfers, travelers checks, money orders, foreign cash transactions, betting transactions, lottery tickets and ATM disbursements), Convenience Checks, Balance Transfers, Interest Charges and Fees, credit insurance charges, or transactions to fund certain prepaid card products. Reward dollars will be issued monthly as a Gymboree gift card. Gymboree gift cards will be issued in increments of $10 and remaining reward dollars will roll into the next earning period. If the reward is less than $10 at the end of your statement cycle, the reward dollars will roll into the next earning period. The Gymboree Visa Card reward program is subject to the terms and conditions as defined in the Cardmember Agreement.
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